In a survey of more than 15,000 workers in the U.S., 96% who take part in individual counseling sessions say they better understand their benefits. Forty-seven percent of employees say personal benefits counseling sessions significantly improved their understanding.
Ninety-eight percent, meanwhile, believe having annual one-to-one benefits counseling sessions is important and 63% say such sessions are very important.
“The investment made in providing a strong benefits package is lost if employees don’t understand and appreciate what they’re offered,” says Randy Horn, president and CEO of Colonial Life, which conducted the survey.
Source: Colonial Life
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